Notes
Overview
Notes capture the context behind every relationship. Use them for meeting summaries, call logs, research, and anything you need to remember about a contact or company.
Create a note
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Open the contact you want to document.
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Open the Notes tab.
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Click New Note.
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Add a clear title and detailed content.
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Save the note.
Edit a note
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Open the note.
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Click Edit Note.
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Update the title or content.
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Save your changes.
Delete a note
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Open the note.
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Click Delete note.
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Confirm the deletion.
Organize with clear titles
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Use consistent titles like “Discovery Call” or “Quarterly Review.”
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Put outcomes or next steps in the first lines for quick scanning.
Review note history
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Notes stay attached to the contact for fast context.
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Use them to understand past decisions before reaching out again.
Tips
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Add notes right after meetings while details are fresh.
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Keep one note per interaction to avoid long, hard-to-scan entries.
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Link notes to tasks for clear follow-through.
FAQs
Do notes stay if I update the contact? Yes. Notes remain attached to the contact even if their details change.
Can I add notes to companies too? Yes. Notes can be added to company records the same way as contacts.
Get in touch: help@hiwork.io