Help Center
Getting started

Lists

Overview

Lists help you group contacts into reusable lists. Use them to organize VIP clients, event attendees, or newsletter audiences, and quickly filter contacts for follow-ups or campaigns.

Create a list

  1. Open Contacts from the main navigation.

  2. Click Lists.

  3. Click New List.

  4. Enter a name that describes the list.

  5. Save the list.

Add contacts to a list

  1. Open the list.

  2. Click Manage Contacts.

  3. Use Add or Remove to update membership.

  4. Click Done when finished.

Remove contacts from a list

  • Open the list and click Manage Contacts.

  • Use Remove to take contacts out of the list.

  • Removing a contact from a list does not delete the contact.

Rename a list

  1. Open the list.

  2. Click Edit List.

  3. Update the list name.

  4. Save your changes.

Delete a list

  1. Open the list.

  2. Scroll to the bottom.

  3. Click Delete list.

  4. Confirm the deletion.

Deleting a list does not delete the contacts inside it.

Use lists to filter contacts

  • Open a list to view only the contacts in that list.

  • Use search inside the list to narrow results.

Tips

  • Use clear names like “VIP Clients” or “Event Attendees.”

  • Keep lists focused so they stay useful.

  • Use lists to plan targeted follow-ups.

FAQs

Can a contact belong to multiple lists? Yes. Contacts can be added to multiple lists at the same time.

Does deleting a list remove contacts? No. Deleting a list only removes the list, not the contacts.

Need more help?
Get in touch: help@hiwork.io